Chapter XI, delegated acts, implementing powers and final provisions
Article 28: Working Group
A Commission working group of market surveillance and service authorities and stakeholders, including disability organisations, exchanges practice, fosters cooperation and advises on Articles 4 and 14.
- Citation
- Article 28, CELEX 32019L0882 (Directive)
- Binds
- The Commission, which must establish the group, and the authorities and stakeholders invited to it.
- In the instrument
- Chapter XI, delegated acts, implementing powers and final provisions
- Applies from
- 28 June 2025 for products placed and services provided from that date (Article 31(2)). The Article 4(8) 112 duty may be deferred to 28 June 2027 where a member state uses Article 31(3).
- Source
- EUR-Lex, CELEX 32019L0882
What it requires
The Commission must establish a working group made up of representatives of market surveillance authorities, the authorities responsible for service compliance and relevant stakeholders, including organisations of persons with disabilities.
The group has three functions: help authorities and stakeholders share information and good practice; foster cooperation on implementation so that the accessibility requirements are applied coherently and Article 14 is monitored closely; and provide advice, particularly to the Commission, on how Article 4 and Article 14 are working.
For an operator the group is a signal about enforcement convergence. Guidance and shared interpretations that emerge from it can predict how an authority will read an assessment, even though the group does not bind a business directly.
In practice
The working group's output is a leading indicator. If it publishes a view on how an Article 14 assessment should be reasoned, compare your assessment with that view and record the comparison. Do not cite the group as law; cite it as evidence of convergent enforcement practice, with the date.
What to do
- Follow published working group material on Article 14 assessments.
- Use it to test whether your own assessment reasoning matches the convergent view.
- Record the source and date of any guidance relied on.
Evidence to keep
- The guidance or minutes relied on, with a date.
- The assessment review note that responds to it.
Dates
- 2019-06-27The Commission's implementation work begins with entry into force. (Article 33, Article 34)
Cross-references
Where teams get this wrong
The group is not a regulator and its output is not law. Treat it as strong evidence of how authorities read the text, not as a substitute for the text.
Read from the Official Journal text of Directive (EU) 2019/882, OJ L 151/70, 7 June 2019, Article 28. Check it yourself: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32019L0882. This page states the provision in our own words and is not legal advice; it does not certify any product or service.